Elements and Performance Criteria
- Apply knowledge and understanding of council responsibilities and structure to work
- Work reflects understanding of relationship between elected members and council staff.
- Responsibilities and duties are performed in accordance with council policies and procedures.
- Tasks that fall outside scope of responsibilities or limits of authority are proactively referred or delegated to appropriate departments/personnel.
- Communication with council staff is conducted according to organisational protocols and procedures.
- Accept responsibility for quality of own work
- Manage own work
- Instructions are interpreted correctly and checked against prescribed scope and standard of work.
- Factors affecting work requirements are identified and appropriate action is taken.
- Workload is assessed and prioritised within allocated time frames.
- The need for additional support to improve performance is communicated clearly to the appropriate person.
- Maintain public safety
- Potential health and safety hazards are identified and responded to in line with council procedures.
- Emergency situations are quickly and correctly recognised, assessed and responded to in line with council procedures.
- The potential effect of incidents on different customers, including those with special needs, is taken into account in determining appropriate action.
- Requests for assistance from other staff or the public are responded to promptly and appropriately.
- Reports on accidents and incidents are provided in accordance with council and legal requirements.
- Reports are accurate and comprehensive and clearly distinguish fact and opinion.
- Implement environmental procedures
- Environmental risks and impacts relevant to the specific work being undertaken are identified.
- All work activities are carried out in accordance with relevant environmental procedures, including sustainable energy work practices.
- Environmental risks and incidents are dealt with, recorded and/or reported according to council and workplace procedures.
- Contribution to review of environmental procedures is made within limits of responsibility.
- Contribute to change process
- Implications of external change on the council are identified.
- Implications of change in the workplace on own job are identified.
- Agreed changes to improve work outcomes are acted upon.
- Appropriate avenues are accessed to provide suggestions for improvements.
- Suggestions for improving the work are contributed in a constructive way.
- Apply knowledge and understanding of council responsibilities and structure to work
- Work reflects understanding of relationship between elected members and council staff.
- Responsibilities and duties are performed in accordance with council policies and procedures.
- Tasks that fall outside scope of responsibilities or limits of authority are proactively referred or delegated to appropriate departments/personnel.
- Communication with council staff is conducted according to organisational protocols and procedures.
- Accept responsibility for quality of own work
- Manage own work
- Instructions are interpreted correctly and checked against prescribed scope and standard of work.
- Factors affecting work requirements are identified and appropriate action is taken.
- Workload is assessed and prioritised within allocated time frames.
- The need for additional support to improve performance is communicated clearly to the appropriate person.
- Maintain public safety
- Potential health and safety hazards are identified and responded to in line with council procedures.
- Emergency situations are quickly and correctly recognised, assessed and responded to in line with council procedures.
- The potential effect of incidents on different customers, including those with special needs, is taken into account in determining appropriate action.
- Requests for assistance from other staff or the public are responded to promptly and appropriately.
- Reports on accidents and incidents are provided in accordance with council and legal requirements.
- Reports are accurate and comprehensive and clearly distinguish fact and opinion.
- Implement environmental procedures
- Environmental risks and impacts relevant to the specific work being undertaken are identified.
- All work activities are carried out in accordance with relevant environmental procedures, including sustainable energy work practices.
- Environmental risks and incidents are dealt with, recorded and/or reported according to council and workplace procedures.
- Contribution to review of environmental procedures is made within limits of responsibility.
- Contribute to change process
- Implications of external change on the council are identified.
- Implications of change in the workplace on own job are identified.
- Agreed changes to improve work outcomes are acted upon.
- Appropriate avenues are accessed to provide suggestions for improvements.
- Suggestions for improving the work are contributed in a constructive way.